/ chinese-customer-success

Announcing the launch of the official G’day Friends WeChat account

What is WeChat?

Chinese visitors use different technology and tools than we do in the west, such as WeChat - a multi-purpose messaging, social media and mobile payment app owned by Chinese tech giant Tencent. 

About Chinese New Year 2020:  Year of the Rat

When is Chinese New Year 2020?

The Chinese New Year of 2020 falls on Saturday, 25 January. According to Chinese zodiac, 2020 is a Year of the Rat.

4 Important Chinese Customer Segments Every Business Should Consider

By Bill Lang|Nov 21th, 2019| Chinese Customer Success

As any business owner knows, it is vital to understand your customers’ needs and wants to grow your business. The benefits of defining your customer segments will allow you to get the competitive edge over your competitor:

Understanding QR Codes

QR codes were first introduced in 1994 by a Japanese firm (Denso Wave Inc.) for the sole purpose of tracking vehicle parts. This technology is now used worldwide and is a great way to connect the physical world to the digital one.

QR codes are amazing technology and..

Make the most of your digital QR code

Great work - you’ve put your G’day windows sticker in your shop window and displayed your other signage on your footpath sign or in-store, but did you know you can use your digital QR code to further attract and engage with your Chinese customers?

ACBC: It’s a long way to the top

(if you don’t use a QR code to attract Chinese customers)

They say a picture tells a thousand words… so translated Chinese characters must at least be worth 1.4 billion (the current population of China). With Chinese tourism to Victoria forecast to be worth $7..

Chinese customer opportunities: Geelong, Bellarine and Southern Coast regions

As a business growth expert with a strong focus on China, the most common question I’m asked by business owners is: how do I capitalise on the outstanding (and growing) opportunity that Chinese visitors represent?It’s easier than you think to tap into the Chinese..

Colac: Australia’s first Chinese-friendly community

The Colac Shire Council and The Colac and District Chamber of Commerce and Industry have led the charge to have Colac become the first community to be accredited as a Chinese-Friendly Community by G’day Friends.